Setting up In-App Answering System on REsimpli:
Step 1: Login to your REsimpli account.
Step 2: Access your managed numbers page.
Step 3: Select your call flow.
Step 4: Click on the “Add Call Flow” option located at the upper right corner of your screen.
Step 5: Name your call flow.
Step 6: Select if you want the calls to be recorded or not.
Step 7: Choose whether to display the caller’s number or simply phone number.
Step 8: Select the time zone.
Step 9: Choose the days and hours you want your call flow to be active.
Step 10: Select “Single-Forward” option.
Step 11: Choose whether you want to select in-app answering or not.
Step 12: If you want to receive the phone calls, select “Acquisition Manager.”
Step 13: Please take note that whoever is the assigned acquisition manager will receive the call.
Step 14: Set up voicemail option in case your acquisition manager is not available to answer the call.
Step 15: Set up your non-business hours to route calls to voicemail.
Step 16: Save your changes.
Step 17: Auto SMS Auto ringless voicemail can be disabled if needed.
Step 18: If you have any questions, please contact us for assistance.
Congratulations, you have successfully set up your in-app answering system on REsimpli!
