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Xencall-ReadyMode Integration Information

UPDATED October 28, 2024 | 2 MIN READ
Sharad Mehta
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Sharad Mehta
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Xencall-ReadyMode Integration Information

From the Zapier Account Dashboard, click on the MAKE A ZAP button in the upper left

zapier dashboard with a red box around the make a zap button

In the Zap creation page, name the Zap: i.e.: ReadyMode Webhook

In the Trigger window, click on the Webhook

on the zap creation page with a red box around the ready mode webhook and another red box around the webhook option in the trigger window

After selecting the above-mentioned App, you can now choose the trigger event; choose the Catch Hook

choose app and event section with red box around catch hook option

Once you’ve selected your trigger event, click Continue

You will then be directed to this page, click the Copy button to copy the webhook URL

in the setup trigger section with red box around the copy button

Please send the list of fields you want sent from ReadyMode such as Name, Email, Phone, and Address to the Xencall/ReadyMode Integration team with email address integrations@readymode.com or integrations@xencall.com . The list of the fields can be found on the Settings => Agent Options => Edit custom fields

Also send the name of the call result that should trigger sending the information. Your call results can be viewed by going to Settings -> Agent Options -> Edit call results

Once we have confirmed that this is complete, select the Zap and click on the Test trigger button

Note: if you click on the Test trigger button before us sending you the confirmation email, a message like below would appear. Once you receive a reply, please click on the Test trigger button to confirm that the test payload data has been received.

in the test trigger section with a red box around the test trigger button

Once the test payload has successfully been received, the test payload data will appear. Click on the Continue button to move onto the next step

Now you are ready to setup the second part of the integration!

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